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no 3g coverage
aec106
Member

i have no 3g coverage today, and barely 1x!!!! OUTAGE???????????????????

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Re: no 3g coverage
miller4life11
Member

Same for me, I'm in Massachusetts and I woke up this morning to no 3g. I tried turning off the radio and back on and even tried putting it in airplane mode and tunning it back on but still had no 3g signal. I do have 4g though, I tried switcing to 4g and it worked, looks like a possible outage like this past Sun.

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Re: no 3g coverage
aec106
Member

good to know it is not just me, i did have 4g when i was in the 4g area this morning, as soon as i went to 3g, thats went i lost everything.

 

are you listening verizon???? we pay alot of money for this service, please fix it!!!

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Re: no 3g coverage
franpro2002
Member

To make it worse, the support page does not work on their website! What a joke. I have yet to see 4g on my new Droid Charge. 3g about 10% of the time.

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Re: no 3g coverage
ChristinaB_VZW
Verizon Employee

Hi miller4life11!

 

I want to assure you that our Product Support Team and HTC are working on a fix for the issue of losing data on the Thunderbolt. Once the fix is available, we will let you all know. In the meantime, I would like to provide you with a workaround that has helped other Thunderbolt users. 

 

1. Open Dial Pad - Dial: ##778 Send

2. Select: EPST Edit mode, Password: 000000

3. Select: Modem Settings

4. Select and modify Rev. A to ENABLED

5. Touch "Menu" and select "Commit Modifications"

6. The device will reset in 10 seconds.

 

Please try these steps and post back with your results. Thanks so much!

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