not receiving notifications
cheryl26
Newbie

why am I no longer receiving notificiations when I get an email or a text?

0 Likes
Re: not receiving notifications
vzw_customer_support
Customer Service Rep

We can certainly figure that out together cheryl26. Make sure that your main notification settings are turned on first http://vz.to/1brK7ca. Then check text and email as well. You'll need to open the app, press the Menu icon, then Settings. Choose Notifications and make sure they are turned on and a ringtone is set.

Let me know if you need further assistance.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

0 Likes