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not recognizing charger
bigp77
Member

Recently, when I put my phone on the stock charger, I am getting a message that the phone does not recognize the charger.  When I switch it to my G Patd charger it is fine. 

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Re: not recognizing charger
vzw_customer_support
Customer Support

Good day, bigp77.

I want to make sure we get everything taken care of for you ASAP. When did this issue start happening? If you look at the actual charger is there any kind of physical or liquid damage to it? Is there any lent, dust, or any of the charging pins look damaged? Please keep us posted.

KevinR_VZW

Please follow us on Twitter @VZWSupport

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Re: not recognizing charger
MaryCF
Member

I am having the same problem.  I plugged my phone into the charger as I do every evening, and immediately started hearing period 'beeps' as when you first plug in and the recharging starts.  I have the message "to charge faster use the original charger and cable."  Now what....?!

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