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Correct Answer!
phone is now pixilated
Enkej
Member
‎11-15-2012 06:45 AM

Just updated my phone, and now it is pixilated.

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Correct Answer!
Re: phone is now pixilated
vzw_customer_support
Customer Support
‎11-23-2012 01:45 PM

Hi Enkej,

We want your update to improve the phone not cause any type of trouble. Did the pixilation occur immediately after the update? If so I recommend completing a master reset http://bit.ly/tFfOOj as it may be an application that is causing the trouble. If the pixilation occurred after a few days then I want to confirm if there's any damage to the device. Please keep us posted.

Thank you,
MariaC_VZW
Please follow us on Twitter @VZWSupport

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