phone is now pixilated

Enkej
Newbie

Just updated my phone, and now it is pixilated.

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vzw_customer_support
Community Manager
Community Manager

Hi Enkej,

We want your update to improve the phone not cause any type of trouble. Did the pixilation occur immediately after the update? If so I recommend completing a master reset http://bit.ly/tFfOOj as it may be an application that is causing the trouble. If the pixilation occurred after a few days then I want to confirm if there's any damage to the device. Please keep us posted.

Thank you,
MariaC_VZW
Please follow us on Twitter @VZWSupport

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