Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
phone is now pixilated
Enkej
Member

Just updated my phone, and now it is pixilated.

0 Likes
Re: phone is now pixilated
vzw_customer_support
Customer Support

Hi Enkej,

We want your update to improve the phone not cause any type of trouble. Did the pixilation occur immediately after the update? If so I recommend completing a master reset http://bit.ly/tFfOOj as it may be an application that is causing the trouble. If the pixilation occurred after a few days then I want to confirm if there's any damage to the device. Please keep us posted.

Thank you,
MariaC_VZW
Please follow us on Twitter @VZWSupport

0 Likes