since the update the phone freezes while im on my headset, i cant open my apps, this screen is ugly.i was getting a new phone but this makes me want one today. how can this be fixed..if its resetting the phone to factory, can i back up my text to my cloud that opens SLOWLY ?
I would use Backup SMS app from the play store to back up texts to the phone or cloud or email or PC. Messaging can be very very slow if you have more than 500 total messages. Deleting those, or backing the up first then deleting can help exponentially with speed.