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transfer
muzarteacher12
Newbie
‎09-21-2015 01:29 PM

hi there, i just got a replacement phone because my other one was damaged. however i am having issues transferring my information / contacts, photos etc.

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Re: transfer
Snn5
Legend
‎09-21-2015 01:32 PM

Make sure everything is backed up to Google, contacts to Gmail, photos to Photos or Drive.  When you log into your Google account on the new G2, everything will sync.  Contacts at least should be backed up to Gmail, not Verizon, and not Phone.  Everything else can easily be transferred to PC then transferred back.

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Re: transfer
vzw_customer_support
Customer Service Rep
‎09-23-2015 01:39 PM

Fantastic advise snn5. I would also like to ask. Were you using Verizon Cloud on the previous device? If not, what were you using  as a backup source
AnthonyM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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