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Is anything being done about this or is it still in the assign blame phase?
jwh14580,
Software updates are designed to enhance your phone. I am sorry this sounds as if this wasn't your case. We want to get your device up and running again. Exactly, what type of issues are you having?
RobinD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Just like the many other people I have seen asking questions, if I leave my Bluetooth turned on, my wifi is non responsive, and often the phone gets hot, and battery life [removed] .
Following advice from others, I have been turning the Bluetooth off when I am not in my car, and it seems to work ok.
Not what I am paying for
[Personal information removed as required by the Verizon Wireless Terms of Service]
I can't live without my bluetooth and WiFi. Let's make sure you don't have to. So that we can keep going to resolve this, I have sent you a Private Message.
RosanneM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Where can I find the private message you sent me?
How do I get to the private message?
Hello jwh14580! You can view all of your Private Messages via your My Verizon account. Thanks!
KristieQ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
jwh14580 No worries, I can definitely help you out today. Please click the following link for instructions on how to send a Private Message. http://on.fb.me/1Jpn7XN
DeloresK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
This link sent me to the facebook messaging app, and there is no message
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Verizon Wireless Customer Support <forums@verizonwireless.com> wrote:
Verizon Wireless Customer Support created the discussion
"Another slow wifi/fast battery drain and intermittent bluetooth after latest upgrade"
To view the discussion, visit: https://community.verizonwireless.com/message/1432469#1432469
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Our apologies, jwh14580. You can sign in your Verizon Wireless Community Forums account. From there next to your name will be a number. This will advise you of the message. This will allow you to view the message and reply from here.
RobinD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!