Anyone else have their G5 DIE?

[pherson]

GGiven the fact of how you have the audacity to speak that way to those who are just clearly explaining the warranty process to you, I can only imagine what may have been said over the phone. 14 days is 14 days. 26 days is 26, which means a refurb; or you can send your now USED phone to the manufacturer.

[BENRIC28]

I've done an extensive search on the issue. I found nohting. VZN rep called LG and LG had nothing to say. they wanted the phone to be sent to them and would take 7-9 days. 

Do we really accept this kind of "dropping the ball" on such an expensive flagship device?  This is something thats ok with sheep/le?  So RI gets 15 more days to return a device then CT?  [removal required by the Verizon Wireless Terms of Service] .  Come on.

[Tidbits]

Then LG will send you a refurbished. That's the law of the state. Complain to your representatives.

[Tidbits]

[Removal required by the Verizon Wireless Terms of Service]

Since the G2 there been known to have devices randomly bootloop and basically become a brick.  I wouldn't find the G5 any different.  LG actually finally admitted the G4 had hardware problems is the reason why I said search Google for it.  Since the G5 is new reports are pretty low for anything.  In due time when it happens to enough people they'll show up.

Let me google that for you

If you want CT to be more like RI get the FTC to regulate such to force all states to make it 30 days, or just get your elected officials to do more than 14 days.  I tried many years ago on more than one occasion, but no one cared enough.

You could always drive to RI and do your transactions there

[BENRIC28]

Tidbits,  thanks for the info.  ill look at the g4 info.  always awesome when a company knows theres an issue and acts as if they don't.    Funny how they trouble shoot with a simple battery removal and reset...  "LG - get the the crux of the matter" 

Have a good night.

[Tidbits]

LG been hiding it since the G2. The first time they've ever admitted anything was with the G4.

[DigitalRules]

Yes, the warranty is [removal required by the Verizon Wireless Terms of Service] IMO. I would never pay for insurance on a phone. My approach;

-NEVER buy a phone directly from Verizon. 14 days is just not enough time to decide if I made a sound purchase.

-NEVER buy an expensive phone. Buy a reasonably priced phone & keep a spare phone in case it dies.

-If I just gotta have an expensive phone, I would buy it from Costco where they will let you return it within 90 days.

Sorry to hear of your bad experience. Hope you find an agreeable resolution. I thought LG stood for "Life is Good"?

[Tidbits]

Lucky Goldstar actually. Life's Good Isa slogan of theirs

[#9]

get a RMA FROM LG MANUFACTURER. I HAD A LG G3 TAKE A DUMP TWICE. THEY DID REPAIR OR REPLACE WITHIN 2 WEEKS TURNAROUND. THATS MY EXPERIENCE. I KNOW HOW IT WORKS AND WHO TO CONTACT TO GET YOUR PAIN RELIEVED

[#10]

FOR A START...............LG Mobile Repair - Request a Repair OR CALL THEM TO START RMA REPAIR SINCE ITS UNDER WARRANTY.

Call an LG Support Representative

• 800 243-0000