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Auto rotate FAIL.
Sgeertsen
Member

My auto rotate feature no longer works. No drops or damage butcannot calibrate. Get the message "Unfortunately, Settings has stopped". Downloaded CPU-Z and verified all sensors are inactive. How do I fix this?

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Re: Auto rotate FAIL.
Sgeertsen
Member

I found the same info on the VZW support page and already followed the instructions with no resolve. I have taken it in for replacement.

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Re: Auto rotate FAIL.
Heretic1989
Sr. Member

The same thing happened to me awhile ago. What i did was first unmount the sd card, then turned off my phone, then i took out the battery. Waited a minute, maybe two. Then reversed the process.

I had a good chuckle that something as simple as that gave me back auto reverse.

I almost forgot. I first checked to make sure that auto reverse was selected. Smiley Happy

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Re: Auto rotate FAIL.
Heretic1989
Sr. Member

Did i say auto reverse?

Auto rotate!

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Re: Auto rotate FAIL.
Sgeertsen
Member

Thank you for the suggestion. It still doesn't work but that was something I hadn't done yet. Still stuck.

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Re: Auto rotate FAIL.
vzw_customer_support
Customer Support

Sgeertsen,

Auto rotation of the screen is very important and comes in handy. Let’s get yours up and running again. When did you notice this stopped working? Please do the following on the phone and see if you get the same error message as well as if auto rotation works.  http://www.verizonwireless.com/support/knowledge-base-112843/

TionnaB_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Auto rotate FAIL.
Sgeertsen
Member

I found the same info on the VZW support page and already followed the instructions with no resolve. I have taken it in for replacement.

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Re: Auto rotate FAIL.
vzw_customer_support
Customer Support

Sgeertsen,


Thanks for keeping us posted. We're glad to hear that you received some support and getting the device replaced. We're always here to help, so please do not hesitate to reach back out for assistance. Also, you can see all the ways to get in touch with us, including our Live Chat, on our Contact Us page here http://vz.to/1DrCyiX.


AdamG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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