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Battery Drain & Charge Issues After 5.0 Lollipop Update
Samsohine
Member

Hi all.  Battery Drain issues after 5.0 Lollipop update.  Basically after light usage in an hour the battery drain 20% easily.  It also charges very slowly... I cleared the cache and updated all the apps.  I force stopped apps like Google+,  finally hard reset.... but no luck...... It's a terrible problem... Any thoughts on fixes or patches....

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Correct Answers
Re: Battery Drain & Charge Issues After 5.0 Lollipop Update
vzw_customer_support
Customer Support
We certainly want to see everyone enjoying the update to Lollipop. Please keep in mind that a lot changes when upgrading from KitKat to Lollipop and it may take a few days for the phone to optimize and return the battery usage to normal. There are also many applications from Google's Play Store that have not been updated to work well with Lollipop and may create issues like a battery drain or phone freeze because of the change. Please try to delete any unused apps and disable any unneeded apps that can’t be deleted when available (Settings > Apps > Manage Apps). Also check your remaining apps in Google's Play Store > My Apps for a current update to work with 5.0 and there usage settings.  If you continue to have trouble, please fill us in on a bit more, like if the phone freezes when in anything in particular. Also when you go to the battery manager in Settings, what are the top 5 applications listed?


JenniferH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Battery Drain & Charge Issues After 5.0 Lollipop Update
krusej23
Novice

Did you look at your battery usage to see what app or android service is draining the battery?

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Re: Battery Drain &  Charge  Issues After 5.0 Lollipop Update
RushFan2112
Sr. Member

Not a single issue with my G3 update.  I did a factory reset before the update and the update has been flawless.

Re: Battery Drain &  Charge  Issues After 5.0 Lollipop Update
geelow24
Member

What about after the update do I need to factory reset then?

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Re: Battery Drain & Charge Issues After 5.0 Lollipop Update
saoudi
Member

Mine is draining fast after lollipop too.

its 2:02 pm and I only have 23% battery.

Before yesterday's update, I'd get down to 30% around midnight....

This update is buggy.

Re: Battery Drain & Charge Issues After 5.0 Lollipop Update
ajamy
Member

I am having all sorts of problems since my note 4 lollypop ipdatw. 100 percent battery when I went sleep at 12 am and was down to 30 percent this morning at 9Am. I loved my battery life before this. Plus my phone freezes all day long now.

Re: Battery Drain & Charge Issues After 5.0 Lollipop Update
vzw_customer_support
Customer Support
We certainly want to see everyone enjoying the update to Lollipop. Please keep in mind that a lot changes when upgrading from KitKat to Lollipop and it may take a few days for the phone to optimize and return the battery usage to normal. There are also many applications from Google's Play Store that have not been updated to work well with Lollipop and may create issues like a battery drain or phone freeze because of the change. Please try to delete any unused apps and disable any unneeded apps that can’t be deleted when available (Settings > Apps > Manage Apps). Also check your remaining apps in Google's Play Store > My Apps for a current update to work with 5.0 and there usage settings.  If you continue to have trouble, please fill us in on a bit more, like if the phone freezes when in anything in particular. Also when you go to the battery manager in Settings, what are the top 5 applications listed?


JenniferH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Re: Battery Drain &  Charge  Issues After 5.0 Lollipop Update
jayare
Novice

I would suggest looking at your Battery Usage. It will detail which apps are taking up what percentage of your usage. Hopefully, you are familiar with how it looked before the update. I found that The Weather Channel app was using 8-10% more battery than it was before the update. I deleted it, and will wait a day or two to see if they update to fix it on their end.

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Re: Battery Drain & Charge Issues After 5.0 Lollipop Update
Androidalltheway

I'm having the same issues as everybody else. It's been 3 days since I upgraded and did a factory reset with no battery life improvement. My usages are:

Screen 25%

Google Services 16%

Android System 12%

Android OS 10%

My 2 day battery went down to 6 hours! HELP!

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Re: Battery Drain &  Charge  Issues After 5.0 Lollipop Update
ShanaK
Novice

Customer support is going to tell you to "suck it up for at least a week".

Because apparently 7 days is the magic number where your S5 will self-heal itself. Wave it's magic wand and everything will be right as rain. If your lucky.

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