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Battery issue?
mbf1
Member

My LGK20 is not much over a year old. In the last 24 hours, the phone feels warm on the screen and the battery charge doesn't last very long. Previously, a charge lasted about 24 hours. Now it's running down in just a few hours. Usage and everything else is unchanged. Can it need a new battery already? Do I take it in to Verizon to see what the problem is?

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Re: Battery issue?
bearone21
Leader

it could need a battery, they can only be charged x amount of times.

try charging with the phone off.

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Re: Battery issue?
vzw_customer_support
Customer Support

We always want your phone to work for you, mbf1. We are here for you. 

 

Typically, a phone suddenly getting warm and the battery not lasting long may just indicate an issue with the phone causing that to happen like a glitch or new app. Have you restarted your phone and tested it out afterwards? When this started was it after a system update or when anything new was installed on the phone?

 

StevenG_VZW

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