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Before lollypop upgrade I could transfer files from LGg3 to computer using the LG supplied USB cord. How do I fix this bug?
grantcool
Member

Before lollypop upgrade I could transfer files from LGg3 to computer using the LG supplied USB cord. How do I fix this bug?

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Re: Before lollypop upgrade I could transfer files from LGg3 to computer using the LG supplied USB cord. How do I fix this bug?
Snn5
Sr. Leader

Have you updated the USB drivers from the LG support site?

View solution in original post

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Re: Before lollypop upgrade I could transfer files from LGg3 to computer using the LG supplied USB cord. How do I fix this bug?
Snn5
Sr. Leader

Is the G3 not recognized by the PC?  Or is it recognized and you don't see the ext SD card?  Are you able to use the Wireless Storage feature to transfer?  Do you have updated USB drivers from the LG support site?

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Re: Before lollypop upgrade I could transfer files from LGg3 to computer using the LG supplied USB cord. How do I fix this bug?
grantcool
Member

Before lollypop upgrade, when I plugged USB cord into computer, G3 was

recognized as an external storage device and files were easily transferred.

After upgrade, computer no longer "sees" the G3.

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Re: Before lollypop upgrade I could transfer files from LGg3 to computer using the LG supplied USB cord. How do I fix this bug?
Snn5
Sr. Leader

Have you updated the USB drivers from the LG support site?

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Re: Before lollypop upgrade I could transfer files from LGg3 to computer using the LG supplied USB cord. How do I fix this bug?
grantcool
Member

update drivers worked. thanks

Re: Before lollypop upgrade I could transfer files from LGg3 to computer using the LG supplied USB cord. How do I fix this bug?
Snn5
Sr. Leader

Glad that answered the issue Smiley Happy

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