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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Call service

I went to Verizon store having problems with all phones on my plan the other person hearing me. Verizon found I'm in poor service area. That's garbage Always had 4 to 5 bars until the first of July. So instead of Verizon fixing the problem its my problem. I guess stuck saying can you hear me now. I will be shopping for new carrier.

Re: Call service
Customer Support

We would never want you to have to consider leaving the Verizon Wireless family, lisamo. We’ll do all we can to get to the bottom of the issue you’re having with your phones. I’ve sent you a Private Note to address your concerns in more detail.