We want to see your device working properly. Let's dive in here and take a look at what may be causing these issues. How long has this been an issue on your device? What software version is your phone on currently http://www.verizonwireless.com/support/knowledge-base-112786/ Is there any physical or liquid damage to your device?
SandyS_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
The issue has been happening for about 3 months, the phone has no physical or liquid damage. The software versions are.