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Can not communicate with tech support
Deano61
Member

I have been aving trouble with my Jetpack Elipsis since I bought it.  I had been working with tech support via private messages.  Now I try to reply to the last post they sent me and I get a message saying my private message limit has been exceeded!!!

How can I resolve this issue so I can resolve my Jetpack issue?

 

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Re: Can not communicate with tech support
vzw_customer_support
Customer Support

Jetpack issues are never fun. Our goal is to help. Provide us with specific details about your experience with the Jetpack. What was the last troubleshooting step performed https://www.verizonwireless.com/support/troubleshooting/?

 

CoreyM_VZW

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Can not communicate with tech support
deloused
Sr. Member

You'll need to call technical support 

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