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Can't connect to internet
Capplegate99
Member

Why won't my son's phone connect to the internet even at home. we can't connect I'm getting frustrated 😒😣. I was on hold for someone to fix it for 1 1/2 and no one helped me

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Re: Can't connect to internet
jav6
Leader

Are you trying to connect using WiFi or cell data?  What error message(s) if any does he get?

...Just another VZW customer...trying to offer some assistance...
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