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Cannot create folders on LG6 with new Android update
slbailey520147

Just updated my LG6 with the latest Android version yesterday and new I have this folder on my Home screen names Apps.  Tried creating folders by holding and then dragging the icon onto another icon but that no longer works.  Any suggestions?

 

Thanks!

Samantha

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Re: Cannot create folders on LG6 with new Android update
vzw_customer_support
Customer Support

Hello slbailey520147,

 

Updates are always good for your phone, but sometimes it changes the steps on how to complete some tasks. I'm sorry to learn about any issues in creating folders with your phone, and I'm here to help. To make sure we're on the same page, I would need to verify the model of your device. Do you have the LG G6? Tell me, if opening the folder on your Home screen that you mentioned, what applications are listed? Please share these details, thanks very much. 

 

ChristinaB_VZW

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