Pennywithavon, space can certainly be at a premium with a great device and we want to ensure that you have full details on this process. Clearing the application cache may only be completed when in the Home mode. As some apps will also leave cached data, you may wish to clear both. Here is a link with the steps at https://www.verizon.com/support/knowledge-base-218229/. LorenB_VZW If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!