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Constant "Loss of Service" announcements
Jenska
Member

Well its 2019, this is still a problem, and the 2014/15 menus in the old Android answers are no longer valid. Parts of my house in 02482 seem to be weak zones (4G 1 bar), and cause my LG-VS988 to constantly announce signal loss and re-connection. This only started after a recent (3-6 months?) Android update, never before that. So where is the new menu setting to mute this.

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Re: Constant "Loss of Service" announcements
vzw_customer_support
Customer Support

Jenska, thanks for those details. Our goal is to make sure you have a working device. Let's work together on resolving this. Does this issue occur indoors or outside? Are you able to make and receive calls? What happens when you use data?

 

DiaS_VZW

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Re: Constant "Loss of Service" announcements
DUKO
Member

You're missing the point.  They want to know how to make the phone stop SAYING they ave lost service... NOT why they have lost service.  HELP PLEASE.

Re: Constant "Loss of Service" announcements
acraftylady2
Sr. Member

I have seen on a few phone models you need to turn off ERI (Enhanced Roaming Indicator).  

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Re: Constant "Loss of Service" announcements
9wood
Sr. Member

Vzw tend to repeat the same scripts i.e question not much in terms of answer or help

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Re: Constant "Loss of Service" announcements
jdr3
Member

Same. Verizon told me to reset but same problem continues

 

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Re: Constant "Loss of Service" announcements
vzw_customer_support
Customer Support

Hello, jdr3. We want you to have reliable service. We are going to send you a Private Note to help address this issue further. When you receive it, please reply back to the Private Note. *Cassie

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