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Contacts Disappeared.
Jen2440
Member

Sometimes I'll go to get a phone number and the contact is gone. I know I haven't deleted it.  Anyone else had this problem?

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Re: Contacts Disappeared.
BillyG57
Novice

I have my contacts backed up using google contacts. That way they are available for all my devices anytime.

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Re: Contacts Disappeared.
Jen2440
Member

Thanks Billy....I have mine backed up too, but I was just curious what was

making them disappear in the first place.

Re: Contacts Disappeared.
vzw_customer_support
Customer Support

We definitely want all contacts to be accessible to you! When do you notice that the contacts have disappeared? After a specific software or app update?
YosefT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Contacts Disappeared.
Jen2440
Member

After a Chrome update.

On Jan 18, 2016 3:17 PM, "Verizon Wireless Customer Support" <

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Re: Contacts Disappeared.
vzw_customer_support
Customer Support

Jen2440,


That's a big help! We want to make sure you never lose any contacts. How often does this happen? Is it all contacts that go missing or only a specific one?


AndrewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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