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Data
Smecker56hg
Member

Is anyone having problems with Verizon claiming more data used than actually is???

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Re: Data
glitchedpixel
Sr. Member

Nope. But I do see people use it as an excuse. Verizon isn't using data out of thin air. 

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Re: Data
boringusername
Sr. Member

@glitchedpixel wrote:

Nope. But I do see people use it as an excuse. Verizon isn't using data out of thin air. 


Funny how people think Verizon just makes data amounts up instead of admitting they used the data. Looked at my past 3 billing cycles differnce between what my phone says and what Verizon says is 61 MB

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Re: Data
vzw_customer_support
Customer Support

It's vital that you fully understand your data usage, Smecker56hg. We take data reporting quite seriously and have invested heavily in ensuring that reporting is accurate. Have you checked out our handy Data Utilization Tool to find out which categories of usage the data falls under? Here are all of our tools for monitoring usage including info about the Data Utilization Tool: http://spr.ly/6603EopId Does this help? If not, can you describe what seems to be the discrepancy? Has anything changed recently with your phone or your usage habits? 

RyanM_VZW

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