Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Dropped Calls

I have an LG Revere3 and I know it's not top of the line. I don't care. I don't text or use it for email or for internet. It's a phone. I recently moved into a new house and had Verizon FiOS installed. Since that date, my Verizon Wireless service at the house has been NIL HRD. "Call Was Lost" is the message I receive. Obviously, the WiFi signal from the FiOS installation blows out the Wireless signal from the closest tower. Doesn't happen at work (Dominion Energy). But at home, it's NIL HRD. What to do?

Re: Dropped Calls
Customer Support



It’s important that you’re able to successfully make and receive calls at all times, especially in and around your home. I’m sorry if this hasn’t been your experience with your calls in your home lately. I’d love to assist.


How often do you drop calls? How long after you make or receive a call does it drop? Can you test your calls while standing outdoors at your home, and let me know if your phone still drops calls?