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Dropping 4G
MAROYL66
Member

Ever since the 2AA upgrade, my LG G5 constantly loses its 4G connection.  I count on the data connection while at work since I don't have WiFi there.  What's being done to fix this issue?

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Re: Dropping 4G
vzw_customer_support
Customer Support

Your support is here for you MAROYL66. We want you to have the speed you need. Did you have any errors while performing the update? We can gather details that will help get this resolved for you. Are you losing 4G in multiple locations or in the same location? Please get back to us and we will continue.

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If my response answered your question please click the *Correct Answer* button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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