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Email
cellphone76
Member

Since December 2, 2020 I have not been receiving emails on my phone.  I am repeatedly asked for my new password but I have not changed it.  Any thoughts?

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Re: Email
acraftylady2
Sr. Member

If using a mail app delete the email account in the app and set it up again.  If it happens to be AOL mail they changed things for 3rd party apps so you had to delete and reset up the account in the app last month or move to the AOL email app.  I reset my AOL account in my Samsung mail app when I got the email about this last month and have had no problems.  

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Re: Email
vzw_customer_support
Customer Support

We are sorry to read that you are having issues with your email, we'll be glad to help out. Are you able to access that account with your browser or with a computer? Have you tried resetting your password?

 

AlfredoL_VZW

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