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Get an error message "Email has stopped working" and it closes.
AlejandraTx
Member

I am frustrated at this point, when I proceed to open a new email or view ones already there, it takes forever to open then another long time to download.  Download takes too long and it gives me this error message.  Anyone having this issue?

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Re: Get an error message "Email has stopped working" and it closes.
Snn5
Sr. Leader

Have you cleared the cache of the email app?  Have you had any recent OS updates?

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Re: Get an error message "Email has stopped working" and it closes.
vzw_customer_support
Customer Support

We don't want to see you frustrated, AlejandraTx. What type (Yahoo, AOL, etc) do you have set up with your email application? Do you have this same trouble accessing your Gmail email as well? Are you able to open the email account through your phone's web browser with ease? The suggestion from Snn5 is also a great place to start.

 

JenniferH_VZW

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