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Gizmo won’t hang up while a phone call is placed

My son is having a trouble to hang up gizmo while a call is paced. 

it occurs a lot of problems. Once the phone call isnt connected and if he tries to call again, it wouldn’t go through because It is still on call. 

it started to happen a week ago and this phone is little less  than one month old. 

thank yoh

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Re: Gizmo won’t hang up while a phone call is placed
Customer Support

Let's figure out what is going on with the Gizmo. We can try all troubleshooting to figure out. What steps have you tried so far? You can meet us in a Private Note to help you as well.