Has anyone lost 4G service after Lollipop upgrade on LG G3?

[d3mars]

After upgrading, I noticed that 4G service was gone, replaced with 3G in locations that I normally had 4G.

[vzw_customer_support]

Hello d3mars!

Let's figure out why you seem to have lost some of your signal strength that you had previously. What zip codes do you experience this in? When did you complete the update?

MichelleH_VZW
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[d3mars]

The zip codes are 75050 and 76155.  I updated yesterday, 4/15.

[Snn5 · Accepted solution]

I would remove the sim, power down, reinsert, power on.  Might just need a manual refresh.

[d3mars]

The zip codes are 75050 and 76155.  I updated yesterday, 4/15.

[d3mars]

That's all that it needed.

[Snn5]

YAY  glad that worked. 

[d3mars]

Unfortunately it reverted back to 3G.  Will try removing the SIM again and let you know.

[Snn5]

I suspect you may be in a marginal area or in a terrain or environmentally-affected area.  Might be something with the update, but I don't see it changing the hardware unless it is an Advanced Calling issue.  Perhaps disable Advanced Calling in your settings menu.  That could affect signal.

[d3mars]

Apparently the upgrade has affected my reception.  In zip code 75050 I am still with 4gG service, but 3 miles down the road , at work, the phone only gets 3G or 1X reception.  I had always got 4G at work.