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How do I install the Software Upgrade Assistant?
texfan
Member

I can't install the Software Upgrade Assistant via the instructions in the LG support site. Is there a direct download link for the LG Verizon Wireless Software Upgrade Assistant?

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Re: Software Upgrade Assistant
Snn5
Sr. Leader
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Re: Software Upgrade Assistant
Snn5
Sr. Leader

The app should be built into the phone and pop up when you plug in to a PC.  You should see a pink LG icon pop up and ask you what to do with it, click on that.  The software is on a separate partition of the phones internal memory.

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Re: Software Upgrade Assistant
texfan
Member

Yep, I absolutely agree that's what it SHOULD do. For whatever reason, it

isn't doing that.

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Re: Software Upgrade Assistant
Snn5
Sr. Leader
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Re: Software Upgrade Assistant
Snn5
Sr. Leader

Can you not manually update via System Update in Phone settings?

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Re: Software Upgrade Assistant
texfan
Member

Unfortunately no, I'm running VS98523A.

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Re: Software Upgrade Assistant
Snn5
Sr. Leader

So, you only got the mandatory update part 1 and not the optional part 2?  Was there a download or install failure or why are you only half-way?

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Re: Software Upgrade Assistant
texfan
Member

I don't honestly know why, but I Googled around and it seems I would be

able to get it to 23C with the upgrade assistant. Unfortunately, I can't

get it installed.

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Re: Software Upgrade Assistant
Snn5
Sr. Leader

This is the only other resource I have.  Verizon LG G3 VS985 gets Android 5 Lollipop update – VS98523C

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Re: Software Upgrade Assistant
Snn5
Sr. Leader

And, this wont help much, but the SWUA rarely works, and has never worked for me, especially on white versions of the phone.

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