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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
How do I unsubscribe from integrated messaging?
HRoundy87
Member

I am trying to unsubscribe from Integrated messaging on my Verizon Messages app. But when I hit 'unsubscribe' it gives me the following error: "Integrated Messaging: Internal Server Error".... What do I do from here?

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Re: How do I unsubscribe from Integrated Messaging
vzw_customer_support
Customer Support
HRoundy87

Not to worry, help is here! Here is a link that will help you unsubscribe from this service http://www.verizonwireless.com/support/verizon-messages-faqs/ (Integrated Messaging at the bottom). If the error appears try deleting the cache from the effected app and try again http://www.verizonwireless.com/support/knowledge-base-112102/ .

JorgeO_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How do I unsubscribe from Integrated Messaging
Snn5
Sr. Leader

You could just uninstall the app.

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Re: How do I unsubscribe from Integrated Messaging
HRoundy87
Member

No I can't. It gives me no such option anywhere. I want to use the app, but without the integrated messaging

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Re: How do I unsubscribe from Integrated Messaging
Snn5
Sr. Leader

Really?  There is no app manager in your phone from where to uninstall apps, to include the Vzw Mess+ app?  Not even a place to delete cache or clear cache?  That's strange.  What phone are you using and did it come as pre-loaded bloatware on your phone? 

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Re: How do I unsubscribe from Integrated Messaging
HRoundy87
Member

I am using lg g3. And yes it wad pre loaded and set as the default app when I bought it. I changed the default app to a basic one. I am now wanting to use the verizon messages app because people at work keep involving me in group messages. I have asked them not to, but they think it's funny that the constant messages drive me nuts lol. The verizon messages app allows me to mute them.

Re: How do I unsubscribe from Integrated Messaging
vzw_customer_support
Customer Support
HRoundy87

Not to worry, help is here! Here is a link that will help you unsubscribe from this service http://www.verizonwireless.com/support/verizon-messages-faqs/ (Integrated Messaging at the bottom). If the error appears try deleting the cache from the effected app and try again http://www.verizonwireless.com/support/knowledge-base-112102/ .

JorgeO_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Re: How do I unsubscribe from Integrated Messaging
HRoundy87
Member

Got it. Thanks. Once I hooked into wifi it worked.

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Re: How do I unsubscribe from Integrated Messaging
vzw_customer_support
Customer Support
Being able to enjoy only the features you prefer is very important HRoundy87. We can definitely assist you with unsubscribing. Please, share the steps you are trying to unsubscribe. Are you doing it from your phone or website? What type of network are you connected to, wifi or cellular data?

AdaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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