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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Hulu activation
DjK81
Member

I've activated and have used Disney+. I can't figure out how to activate Hulu or ESPN+.

 

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Re: Hulu activation
vzw_customer_support
Customer Support

Hello DjK81. We know the importance of being able to use all the benefits of your Disney + Bundle. Here is a link with the steps for activating your Hulu and ESPN + accounts: https://www.verizon.com/support/disney-bundle-faqs/#disney-streaming. Please be sure to let us know if you have additional questions or concerns. 

-Tanisha

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Re: Hulu activation
Iptyou2001
Member

After clicking on the link, why is it asking you to pick a bundle that costs money? Why can't we just sign up like we did for espn + and enter our login info?

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Re: Hulu activation
vzw_customer_support
Customer Support

We certainly want you to be able to access all the features with your plan! Did you follow the directions in step #2 When I sign up for the Disney Bundle, how do I set up my Hulu account?

from this link: http://spr.ly/6607M3Ap7 ?

-Nikki

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Re: Hulu activation
cjvince
Member

How do we know it worked properly.  I'm pretty sure I had the disney bundle through Disney and not through a 3rd party.  I activated the Disney bundle through Verizon but when I log onto Disney with the old log in, it just shows Disney+ was activated and that I will be billed from Disney like normal.  Everytime I click on Hulu to activate it, I get a "Try again" message.  I've tried multiple browsers.

When I activated ESPN+ it shows I have two subscriptions. One through Verizon and one through Disney Bundle (I assume my old Disney Bundle).

 

How do I make sure I activate Hulu and don't get billed from Disney.  I thought as long as I used my current Disney Bundle account then there wouldn't be much to do after.

 

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Re: Hulu activation
vzw_customer_support
Customer Support

 

Hello, there! For the Disney Bundle on us, you will need to log in with your Verizon email address and password you created. This way you won't be charged for the channels. If you have an existing Bundle under a different email address, then you'll be charged. Let us know if you need further assistance. *Andrea

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Re: Hulu activation
slb4322
Member

I continue to get the same notification for the Hulu part of the Disney Bundle. Disney t and ESPN 2 are fine and I'm able to access both but I can't get the Hulu to work. I've tried calling Hulu and Verizon and no one seems to know what to do! This has been going on for more than 6 months now!

"We can not complete your request. Please try again later"

Re: Hulu activation
vzw_customer_support
Customer Support

To help activate your Hulu, please send us a Private Note.

*Carla

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Re: Hulu activation
Lindyotc
Member
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