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I have to manually download text messages
schneiderl
Member

Lately all my text messages come thru with a message that the size is 1kb new multimedia message receive? And I have to download before I can see the text

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Re: I have to manually download text messages
vzw_customer_support
Customer Support

Schneiderl, we want to make sure the text messages are working the way it should. We'd like to gather some information to help get started. What is the make and model phone you're using? Also, which text messaging app are you using on the phone (Messages, Verizon Messages)? 

StevenM_VZW

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Re: I have to manually download text messages
Mikewho462
Member

Go into the message settings and make sure auto retrieve mms while roaming is selected.  You may be roaming for whatever reason hope this helps

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