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I just want a phone that works!!!

Just go an upgrade to my account that I have had for a few years now.  4 lines on a family plan and got a new lg g3 last week.  Well the 1st few days were amazing comming from an old galaxy nexus, but now not so much.  The phone freezes constantly, wont charge right and doesnt accept input on the touch screen 1/2 the time.  I really liked this phone at 1st but now its worse then my 8 y/o phone.  Ive pulled the battery, did a factory reset on it twice changed the settings but still having problems.  I just want a phone that works!!!

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Re: I just want a phone that works!!!
Customer Support


Congratulations on your new phones! Let's make sure that your phone is working properly and that you continue to love this phone. Does your phone have any physical/water damage? When you did a factory reset did you restore all content? Have you tried doing a sim card pull ?

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