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Incoming calls won't ring
miersfam
Member

About a week ago my phone stopped ringing when I have incoming calls. My ringer is set on and is at full volume but nothing. The only way I know there's a call is if I see it pop up on my screen. Please help, I'm so frustrated!

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Re: Incoming calls won't ring
vzw_customer_support
Customer Support

Ensuring the audio on your phone is extremely important miersfam. Especially, when you receive a phone call. Does this only happen when you receive an incoming call? Do you hear a notification when you receive an email or text message? Did you recently make any changes to the phone when issues began such as installing any new apps or software?



Thank You,
MichelleS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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