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Internet too slow once I use my 15 GB how can I speed up?
sissyjo9999
Member
Don't know what you mean by board. I have a laptop HP.
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Re: Internet too slow once I use my 15 GB how can I speed up?
vzw_customer_support
Customer Support

sissyjo9999-

I certainly understand the importance of having the best speeds at all times. I'm here to ensure we get you up to speed. May I ask what specific plan are you on? Are you getting slow data speeds after 15 GB when you use your data on your LG phone or when you connect it via Mobile Hotspot to your HP laptop? Please share more details to better assist.

 

CarmenT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

 

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Re: Internet too slow once I use my 15 GB how can I speed up?
boringusername
Sr. Member

The terms of the plan clearly state that once you reach your 15 GB limit you are slowed down to a max of 600 kbps. You can move up to Above Unlimited which will give you 20 GB a month

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