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Is there an Official Document for Proper Lollipop Update Procedure?
dontUPDATEmyLGg3

Hi Verizon Support - Can you please post here an official document on the proper Lollipop update procedure that should be taken on the LG G3?  Thank you.

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Re: Q to Verizon Support - Official Document on Proper Lollipop Update Procedure?
vzw_customer_support
Customer Support
We want to make sure that you can update your software correctly dontUPDATEmyLGg3! If you are trying to do the update you can go to this link http://www.verizonwireless.com/support/knowledge-base-110860/ and it will give you guidance on how to do the update. Let us know if you have any other questions.
AmberF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Q to Verizon Support - Official Document on Proper Lollipop Update Procedure?
vzw_customer_support
Customer Support
We want to make sure that you can update your software correctly dontUPDATEmyLGg3! If you are trying to do the update you can go to this link http://www.verizonwireless.com/support/knowledge-base-110860/ and it will give you guidance on how to do the update. Let us know if you have any other questions.
AmberF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post