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LG 8 ThinQ not powering on
jim0523
Member

Band new LG 8 Thin Q, been charging (?) for 5 hours with charger it came with.  Will not power on.  No sign of being charge, lights, etc.  When I plug it in to the charger, it makes a light buzzing noise, that's all.

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Re: LG 8 ThinQ not powering on
vzw_customer_support
Customer Support

jim0523, we are sorry to hear that your new device is not powering on. Allow us the opportunity to investigate the details of your concern. Can you please clarify if this device was ever able to be powered on? Does your device have any physical or liquid damage?

 

Please follow this link http://spr.ly/66081xuwK to process a Soft Reset on the device. Please share your results

 

SylviaT_VZW

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