LG G3 Wifi password not accepted after update

[Carolmctague]

I'm having terrible problems with my lg g3 since the update Friday!  I have a very hard time now getting connected to any WiFi. If I do get connected everything is extremely slow or doesn't work at all!  If I want to use the internet or most of the apps, I have to disconnect from the WiFi and use data!  This is really not acceptable!  I loved my phone until this terrible update.  Please help!

[vzw_customer_support]

Carolmctague, we want you to love your phone again. Have you attempted starting the device in Safemode? Please follow this link for more information: http://vz.to/111u3eZ.
EstebanP_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

[Carolmctague]

I have not tried that safe mode. But why would it be an app problem when it all started after the system update on Friday?  It seems like an update problem to me.

[billborg22]

Honestly I agree, but I have noticed apps acting different in Marsmallow,

and in the past I have read that some apps are not supported on updates

until they get vetted. After an update, all app creators usually go through

and change things to fit that update. Others, never feel the need to, and

those apps can potentially plague your device. Draw backs of modern

technology. Checking your phone in safemode will let you know that it is

not the device, or update, that there is a pesky app causing your

frustration, the next task would be finding it, which is not fun, trust me.

On Sun, Feb 21, 2016, 11:01 PM Carolmctague <forums@verizonwireless.com>

[Carolmctague]

billborg22, what if things seen to work perfectly fine if I'm not connected to WiFi?  What does that point to?  Thanks!

[billborg22]

The same thing I'm facing, confusion... I have been running on my home

Wi-Fi for close to 8 hrs now and havnt had a single pop up saying password

not accepted. Much different than a few days ago, which was once every 10

minutes. I want to test it at my work tomorrow because it was really bad

there. But all I have done is change my snapchat setting, and it seems to

have helped, although, I still feel it's to early in this test to tell.

On Sun, Feb 21, 2016, 11:30 PM Carolmctague <forums@verizonwireless.com>

[Carolmctague]

Now it seems to be connecting to the WiFi but while connected most of the apps don't work. For instance Facebook opens, but pictures don't appear, videos don't play and when I refresh, the circle just keeps turning and turning. And if I try to do a search on the internet, forget it!  It just sits there!  So frustrating.  I wish I had never updated!

[billborg22]

Mine did the same thing. All I can suggest is bare with it. Mine is working

better after just a few days. It may just take some time for the Wi-Fi to

catch up (so to speak).

On Sun, Feb 21, 2016, 11:50 PM Carolmctague <forums@verizonwireless.com>

[Carolmctague]

Thank you so much for your help!  I will try to hang in there for a few more days and see what happens . I really don't want to do that safe mode thing if I don't have to.

[vzw_customer_support]

I apologize for our confusion as I do see you mentioned testing in Safe Mode. Thank you so much for taking these steps. As it worked in Safe Mode this indicates an app or apps are affecting the device as you suspect. I would say whatever is most convenient for you in terms of wiping apps completely or just 1 by 1. Here is a link for the factory reset if needed: http://www.verizonwireless.com/support/knowledge-base-112585/
YaleK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!