Re: LG G3 cant connect to wifi after Lollipop update
Snn5
Legend

Are you not under warranty still?  Faster to get a warranty replacement in 2 days rather than wait 2 weeks.  It's a refurbished phone in the end either way.

0 Likes
Re: LG G3 cant connect to wifi after Lollipop update
raventjk
Enthusiast - Level 2

Here's the thing: we are taking our valuable time and effort in even having to deal with these issues.  Verizon wants us to do all the footwork.  This is a HUGE inconvenience to me because I have an incredibly busy life!  Now they are telling us that we have to get a new phone?  That means having to possibly lose data, and having to take literally hours out of my day to reconfigure a new phone, not to mention getting a refurbished phone, rather than the BRAND-NEW phone that I had to order because the local Verizon store did not have them in the first place!

Why can't they just release an update to the software?  The Europeans have done it!  We definitely will not get any bill credit or anything for having to do all this footwork...They offer a product, they need to back it up.

Re: LG G3 cant connect to wifi after Lollipop update
molliefestus
Enthusiast - Level 1

It's driving me crazy. Since Lollipop update, connecting to any wifi, including my own home router, is not happening. I'm having to use my own data plan in my home. Really annoying!

0 Likes
Re: LG G3 cant connect to wifi after Lollipop update
kapeman
Enthusiast - Level 3

How would a new phone fix a software bug?

0 Likes
Re: LG G3 cant connect to wifi after Lollipop update
Snn5
Legend

Well, perhaps a user didnt factory reset before taking the update.  Maybe the recovery was corrupted by the install.  I replacement phone will not have that issue right away.  This gives the user a chance to install the update BEFORE setting up the phone.

Re: LG G3 cant connect to wifi after Lollipop update
Razo_SE
Enthusiast - Level 3

https://www.reddit.com/r/Android/comments/2z1gyo/fix_lollipop_wifi_issues_and_coincidentally_the/

Moderator Note:  Participants may post hypertext links to content hosted and maintained by third parties. Verizon Wireless has no obligation to monitor these linked sites, and is not responsible for them. Accessing any such linked sites is done entirely at the user's own risk.

0 Likes
Re: LG G3 cant connect to wifi after Lollipop update
Heretic1989
Specialist - Level 2
0 Likes
Re: LG G3 cant connect to wifi after Lollipop update
Daegen
Enthusiast - Level 1

I've had the same problem. My Facebook, Instagram, and Twitter will not update if I'm on WiFi. I switch WiFi off and they work just fine. I did a factory reset and no dice. My phone still doesn't like WiFi. Before Lollipop I had no problems at all with a WiFi Connection.

0 Likes
Re: LG G3 cant connect to wifi after Lollipop update
Dwightdr
Enthusiast - Level 3

I have been deferring since it came out, surely they wouldn't force it on us? If they do, how long before it is forced onto the phone?

0 Likes
Re: LG G3 cant connect to wifi after Lollipop update
Snn5
Legend

I have heard reports of 6 weeks from the initial notification, but I cannot speak to definite time frames.

0 Likes