I'm not sure exactly when this occured - some time after the last update - but my phone just reboots while I am using it.
It isn't overheating. It doesn't happen with a particular app. There doesn't seem to be a pattern that I have noticed.
I have already done a factory reset with no success.
I'm not sure what else to try at this point. Any suggestions?
Unexpectant reboots are not fun or normal. Have you updated all your applications? Have you tried to place the phone is Safe Mode to eliminate application conflicts? Here is how: http://vz.to/1Nv5lZx
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!