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LG G4 Low Signal Strength
brianpressey
Member

My G4 has suddenly developed sketchy signal strength. Tried a factory reset as a last resort, to no avail. There have been times where I had no bars, popped the cover and battery, restarted, then magically have 4 or 5 bars. But it never lasts. Anyone else having this problem?

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Re: LG G4 Low Signal Strength
vzw_customer_support
Customer Support

It's frustrating when your device suddenly has issues with signal strength, Brianpressey. Let me see what's going on and get this signal issue fixed. What's your zip code? When did this issue start happening? Please share more details so I can work a resolution and get your service to last and last.

EdwinW_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: LG G4 Low Signal Strength
CORT21
Member

Did you ever get a resolution to this problem? I have the same issue, and I believe it started happening with the most recent system update that was applied to my phone.

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Re: LG G4 Low Signal Strength
vzw_customer_support
Customer Support

CORT21,

A software update is supposed to enhance the phone features, not cause signal issues. Let’s work to make sure we get your strong signal back. What Zip Code are you in? Can you please explain the service troubles you are experiencing? (Any dropped calls? Trouble with texts or data?)

AliciaS_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!"

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Re: LG G4 Low Signal Strength
CORT21
Member

Hi there. I ended up calling Verizon support and they are sending me a replacement G4. I should have it today and hope this solves the problem.

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