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LG G4 -- Screen Splits in Half Vertically And Makes Phone Unusable
roballjr
Member

Out of nowhere my 18 month old G4 is acting up in a major way. 

Screen splits in half vertically top to bottom. The left side looks normal.  The right side is completely out of whack.  Makes it impossible to use the phone.

This happens about 98% of the time.  Occasionally I can get the sides to align but it never lasts.

LG lies and says it's an issue they've never heard about before.  Apparently they don't know how to read internet postings, because it's ceratinly out there, and usually with respect to Verizon phones.

Any ideas?

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Re: LG G4 -- Screen Splits in Half Vertically And Makes Phone Unusable
yarelim_vzw
Verizon Employee

roballjr​, help has arrived. This is definitely not how we want your LG G4 to work. Let's work together to figure out what is causing your screen to split.  Does your phone have any physical or water damage? Have you recently added any new apps to your phone?

Keep us posted.

yarelim_vzw

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