Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Re: LG V60 Dual Screen
vzw_customer_support
Customer Support

Samgoingsiii

 

I am truly sorry you feel this way as this promotion is definitely legitimate. Have you submitted your information as per the details mentioned earlier in this post? 

 

EdwardL_VZW

0 Likes
Re: LG V60 Dual Screen
Metalbigman
Member

Still waiting on my "free" screen from LG. It wasn't till after the purchase that I was told about emailing LG to get three thing. Verizon should have been up front about this BEFORE I signed. It's been almost 4 weeks and I'm still waiting. Not a fan

Re: LG V60 Dual Screen
Metalbigman
Member

The email link is not working. 

Re: LG V60 Dual Screen
CLyons1306
Member

I got my V60 and sent all required info to LG. Got a confirmation email on July 20th. Today is September 3 and still no dual screen or email. The only reason I got this phone is for the dual screen capability and on the recommendation of the Verizon sales rep. I feel this was a big mistake.

Re: LG V60 Dual Screen
vzw_customer_support
Customer Support

We are sorry to hear about this issue with LG and are always here for you to help anytime if you need any assistance.  Is there anything that we can assist you with at this time?

0 Likes
Re: LG V60 Dual Screen
Susan2020
Novice

Link to Verizon LG dual screen offer when purchasing the V60 ThinQ. Redeem from here as well. 

https://www.lg.com/us/promotions/verizon

 

Screenshot_20200905-092859_Chrome.jpg

 

0 Likes
Re: LG V60 Dual Screen
Nanamommatammy

No it's been over 3 months and everytime I.comtact them they say it will be two more.weeks! Had I known it.would take this.long I would.NOT have purchased the lg to begin with.The hone itself has all sorts of glitches, it is.constantly dropping calls andknocking.e.off the.i Internet..TOTAL DISAPPOINTT!!

Re: LG V60 Dual Screen
Nanamommatammy

Of course I have months ago when I.first purchased the phone.this wait is ridiculous.

Re: LG V60 Dual Screen
vzw_customer_support
Customer Support

We are sad to know you are experiencing issues with your phone and want to make sure you get the help you need.

Regarding the screen, have you gotten the e-mail that confirms the eligibility?

For the service issues, does this happen, everywhere? Does the signal indicator change?

 

0 Likes
Re: LG V60 Dual Screen
vegastahoe
Member

Still no screen for a phone purchased in May.   Feel stupid for falling for this scam.  You've lost a 20 year customer here.