First it was 3 weeks (already FAR too long to have to wait for fulfillment of an item that you've already paid for and they're contractually obligated to provide). Then they tried to blame covid and said it would be 6 weeks (like the dual screen doubles as a ventilator or something?). No. I could see a few days delay - not a doubling of the entire delivery time. THEN that deadline blows past and I get another reply that it will just be NEXT week. Then that deadline blows past. Still no dual screen, still no tracking number. The LG email address works just fine and I don't need a phone number because I don't want to talk about it.
When multiple complaints don't get satisfaction it means you're in the wrong to complain -OR- the parties at fault can't or won't do anything to fix the problem. When they won't fix the problem and don't offer at least a TOKEN in the way of restitution, it means they aren't operating in good faith and they love, Love, LOVE it that you're mad. Because getting mad, is SO much better for them, than getting even. Why get high blood pressure from getting mad? Shut up and take it, or do what you have to do to get even. It's not difficult, and it keeps everybody in line.
And Verizon better get it's act together with its contractual partners, otherwise Big Red will be the one with big, high, blood pressure trying to explain to share holders why all its customers are getting even....
