Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
LG Velvet Do Not Disturb with Priorities not working
Terrip25
Member

I recently purchased an LG Velvet. My previous phones were an LG G6 and G4. I know how to use Do Not Disturb. But it is not working properly on my Velvet. I have some contacts set as favorites and I have my DND settings set to Priority texts and calls to come through with sound. They do not, they come through but are silent. I restarted the phone several times to no avail.

0 Likes
Re: LG Velvet Do Not Disturb with Priorities not working
vzw_customer_support
Customer Support

Thank you for reaching out to us for information on this matter. Have you been able to set this and it work at all since getting the new device. Do the settings appear exactly the same as your old device at this time?

 

 

VZW_RobertH

0 Likes
Re: LG Velvet Do Not Disturb with Priorities not working
Terrip25
Member

Hi. No, it won't work properly. I have tried numerous times..... Yes, I have set it the same way that I did on my old phones.

0 Likes
Re: LG Velvet Do Not Disturb with Priorities not working
vzw_customer_support
Customer Support

Let's get to the bottom of this.  A private message has been sent to assist you further.

0 Likes