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Lg 7thinq Battery overheated and now it will not charge at all.

My LG 7thinq is overheating and will not charge. I'm using a plugin wall charger have done all the different trouble shooting steps and it is still not charging. The battery is draining fast. What do I need to do to fix this? I'm bout to go get a contract phone today cause I need this cell phone for my job.

Re: Lg 7thinq Battery overheated and now it will not charge at all.
Customer Support

Overheating for any device is not the experience we ever want for any of our customers. Your safety is first and foremost. Noting the issues you've referenced here with your LG device, we recommend taking it into any of our Verizon corporate stores for "Hands-on" troubleshooting assistance.


I know we can help. If you need to find the closest Verizon corporate store near you, please visit our Store Locator website at


We ask that you allow our store personnel to help you.


Thank you for your time and patience.

-Robert C.