I attempted to update my phone to lollipop today 3 times. Each time it failed giving me error 402. What is error 402 and how ca I fix it?
Osuboone,
That's incredibly alarming to hear. We want to make sure you have no issues getting your software up to date. What is your current software version? How far into the update do you get this error?
AndrewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I ultimately got it to work by using the update assistant on my pc.
Start a new topic or ask questions in the open forum.
