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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Lost/Found Phone
fpjsd67401
Member

I lost my phone and got an insurance replacement phone.  Before I got the new phone I found the old one.  Can I send the new one back since I have not done anything with it yet and keep the old one?

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Re: Lost/Found Phone
bearone21
Leader

contact asurion.

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Re: Lost/Found Phone
vzw_customer_support
Customer Support

fpjsd67401, I am thrilled to learn that you found your phone. 

bearone21 provided great information. Please give Asurion a call and let them know that you found your phone and that you would like to return the replacement phone you received. To reach Asurion, please call 888-881-2622. I am confident that an Asurion representative will be happy and eager to assist you.  

 JacobV_VZW

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