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Lost the ability to voice text after marshmallow update on my LG G3 phone
Thrallmark
Member

After the last update, marshmallow, on the LG G3 phone I lost the ability to voice text on both text messaging programs that came with my phone. There is no icon for a microphone! Please help me to know if I am just not seening it or if I need to do something to retrieve it. It's pretty crucial for me!

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Re: Lost the ability to voice text after marshmallow update on my LG G3 phone
vzw_customer_support
Customer Support

Thrallmark, having the ability to use all your features on your device is crucial. Help is here to ensure this happens. Software updates are meant to enhance the phone which Marshmallow will do. Many times during this update, it is necessary to do a complete master reset on the device. I know that sounds a bit scary but it works wonders. Click here for the steps. http://vz.to/1WJvu9a
NatashaA_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Lost the ability to voice text after marshmallow update on my LG G3 phone
vzw_customer_support
Customer Support

Thrallmark, having the ability to use all your features on your device is crucial. Help is here to ensure this happens. Software updates are meant to enhance the phone which Marshmallow will do. Many times during this update, it is necessary to do a complete master reset on the device. I know that sounds a bit scary but it works wonders. Click here for the steps. http://vz.to/1WJvu9a
NatashaA_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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