Messaging notification
Deejenny
Newbie

My home screen displays that there are 2 new text messages. However, there are none. I have restarted phone and deleted all other texts.

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Re: Messaging notification
vzw_customer_support
Customer Service Rep

Deejenny - From experience, I know that seeing a notification for something that isn't there can be quite a nuisance. I welcome the opportunity to assist you with this matter. To get rid of those ghost notifications, please try the following:  http://vz.to/1K4AKAq. If this does not resolve the issue and your prior texts have been backed up or deleted, you can also go into Settings>Application Manager>Scroll over to All versus Downloaded>then, swiipe down and find your messaging icon and select it to choose Clear Data. After completing all suggested steps, please be sure to refresh the phone by powering it off and back on. Keep us posted with your results.


EbonyR_VZW
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