Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Messaging notification
Deejenny
Member

My home screen displays that there are 2 new text messages. However, there are none. I have restarted phone and deleted all other texts.

Labels (1)
0 Likes
Re: Messaging notification
vzw_customer_support
Customer Support

Deejenny - From experience, I know that seeing a notification for something that isn't there can be quite a nuisance. I welcome the opportunity to assist you with this matter. To get rid of those ghost notifications, please try the following:  http://vz.to/1K4AKAq. If this does not resolve the issue and your prior texts have been backed up or deleted, you can also go into Settings>Application Manager>Scroll over to All versus Downloaded>then, swiipe down and find your messaging icon and select it to choose Clear Data. After completing all suggested steps, please be sure to refresh the phone by powering it off and back on. Keep us posted with your results.


EbonyR_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes